Questions
What is the Return Policy? TOP
All merchandise is Final Sale. There are no returns/no exchanges. We are happy to provide customers with one service repair per item for no fee. You must have all pieces from the jewelry. Please e-mail us directly for any repairs. What is the Processing and Shipping Time? TOP
Processing time is 1 business day. Shipping time is 3-5 business days using First Class Mail. Can some items be personalized? TOP
Yes almost any item can be personalized. Just send a message before placing order. Can order be cancelled or changed? TOP
After you place a order, you can contact us via email to change your order. Once order is placed it can not be cancelled. You can only make a change to the order before we ship out your order. After we have shipped your order, we unfortunately can not cancel or change it. How can I track my order? TOP
All orders are shipped via USPS with delivery confirmation. You can check the status of your order anytime by going under "ORDER TRACKING" and entering your order number and email address. If you do not remember or have your order number please contact us via email and we will provide with your order number and order status. You may track your order www.USPS.com by entering the tracking number we provide with. Does Unique Boteek have a direct email? TOP
You may send a message through this website under (CONTACT US) and I will respond to you within 24 hours. Does Unique Boteek have a Facebook page? TOP
Yes Unique Boteek does have a Facebook account, name is Unique Boteek, just send over a friend request.
www.Facebook.com/Uniqueboteek
All the items and more are also available on Facebook. |